General Office of the Registrar FAQs

How do I have my name changed?

In order for your name to be changed, our office must receive a notarized copy of the legal document that changes your name (i.e. marriage license, divorce decree). If you live near the campus, you can bring the document to our office or you can mail the notarized copy to:
LeTourneau University
Office of the Registrar
PO Box 7001
Longview, TX 75607

How do I have my address changed?

Go to my.letu.edu. Login at the top with username and password. When logged in, click on the Students tab. Change of Information form is located on the right side of the page.

How do I request a deferment for my loans?

Contact the Office of the Registrar 
Sally Poelman 903-233-4380

The Office of the Registrar uses the National Student Clearinghouse to verify degrees and enrollment for current or previous students.

How can I view grades for the previous semesters?

Go to the student services website at https://my.letu.edu/portal/main.html. Click "Web Services – Student" on the right, then click on "Academic Records Services" on the left side of the screen and choose "Grades". Set "Current Option Settings" for the session and year you want to view grades.

Enter your LeTourneau user name and password.

Select Academic Records Services

Select Grades

Make sure the options are set to the session and year you want to view.

Your grades will show next to the course under the Final Grade column.

WHY ISN'T MY GRADE POSTED?

Grades are not available to the students until seven days after the end of the course. If the grade is still unavailable, please contact the instructor for the course.

Why did I not receive my grades in the mail?

The Office of the Registrar no longer sends grades through the mail. You may view your grades on the my.letu.edu website. Go to “Academic Records Services” on the left hand side of the screen and choose “Grades”. Make sure your “Current Option Settings” are set to the correct session and year.

How do I have a grade changed on a course I’ve just repeated?

If a course is to be repeated, the student must notify the Office of Registrar with a Declaration of Course Repeat Form prior to the first class meeting of the course being repeated. If an undergraduate course is repeated in which a grade of F was previously earned, the grade received when repeated will automatically be recorded and the previous F grade for the course will be removed from the cumulative GPA. All grades received for the course (regardless of the number of times repeated) will still be represented on the transcript.

What do I need to do to have a grade reviewed for possible change or correction?

Contact the instructor of the course. If the grade is approved for change, the instructor must submit a Change of Grade form to the Office of the Registrar. Once received, the grade will be changed on your academic record.

How long does it take for my grade to be changed after I submit my work to the instructor?

This depends on how quickly the instructor turns in the grade change to the Office of the Registrar.

How do I register for my classes?

You must contact your Academic Advisor at the Educational Center you are attending.

How would I get a copy of my schedule?

After logging on to the Web Services-Student site, click on "Academic Records Services" on the left hand side of the screen. Choose "Student Schedule" and make sure your current option settings are set to the correct session and year.

How do I add/drop a class?

You must contact your Academic Advisor at the Educational Center you are attending.

 

How do I get my name changed?

In order for your name to be changed, our office must receive a notarized copy of the legal document that changes your name (i.e. marriage license, divorce decree). If you live on or near the campus, you can bring the document to our office, or you can mail the notarized copy to:
LeTourneau University 
Office of the Registrar 
PO Box 7001
Longview, TX 75607

How do I get my address changed?

Come to the Office of the Registrar and let us know you want to change your address or you can e-mail your request to registrar@letu.edu

How do I request a deferment for my loans?
Contact Office of the Registrar. 
Sally Poelman 903-233-4380

The Office of the Registrar uses the National Student Clearinghouse to verify degrees and enrollment for current or previous students.

How can I view my grades for the previous semesters?

Go to the student services website at https://my.letu.edu/portal/main.html and click on "Web Services – Student" on the right hand side of the screen.

Enter your LeTourneau user name and password.

Select Academic Records Services

Select Grades

Make sure the options are set for the correct session and year.

Your grades will show next to the course under Final Grade.

WHY ISN'T MY GRADE POSTED?

Final grades are due in the Office of the Registrar the Monday after final exams. They should be available at my.letu.edu by the following Friday.

Why haven't I received my grades yet?

Office of the Registrar no longer sends grades through the mail. You can see your grades on the student services website. Go to “Academic Records Services” on the left hand side of the screen and choose "Grades". Make sure your “Current Option Settings” are set to the correct session and year.

How do I have a grade changed on a class I’ve just repeated?

Only courses taken at LeTourneau in which a student earned the grade of D, F or WF may be repeated and have the prior grade removed from the cumulative GPA. Courses repeated under this policy must be taken at LeTourneau and the grade received when repeated will automatically be recorded if the grade was an F or WF. In the case of a grade of D, the student must notify the University Registrar in writing at the time of registration that the course is being repeated and that the previous D grade for the course will be removed from the cumulative GPA. The course name and original grade will remain on the transcript.

What do I need to do to get a grade reviewed for possible change or correction?

Contact the instructor of the course. If the grade is approved for change or correction, the professor must submit a Change of Grade form to the Office of the Registrar no later than six weeks after the beginning of the next full semester. The grade is then changed or corrected on your academic record.

How long does it take for my grade to be changed after I submit my work to the instructor?

This depends on how fast the instructor turns in the grade change to the Office of the Registrar.

How do I change my major?

Complete the Change of Major form and submit it to the Office of the Registrar.

Does the Change of Major form change my catalog year?

No. Approval from Dean must be obtained to change your catalog and can be done by filling out a Catalog Change Form.

How will I know what courses will apply toward my new major?

After the major change has been approved, a new degree audit will be processed that shows what courses apply to your new major. You can go online to my.letu.edu to review your audit.

How can I add a minor?

Submit an Add a Minor form to the Office of the Registrar. After the minor add has been approved, a new degree audit will be process that shows what courses apply to your new minor. You can go online to my.letu.edu review your audit.

How do I register for my classes?

After you have cleared all your holds and the web registration window is opened, you can register for your next semester classes on the LeTourneau University student web services site. Go to https://my.letu.edu/portal/main.htmland click on "Web Service – Student" on the right hand side of the screen.

Enter your LeTourneau user name and password.

Choose Registration

Make sure "Current Option Settings" are on the right Session and Year.

How would I get a copy of my schedule?

On the student web services site, click on "Academic Records Services" on the left hand side of the screen. Choose "Student Schedule" and make sure your current option settings are set to the correct session and year.

Enter your LeTourneau user name and password.

Select Academic Records Services

Select Student Schedule

Make sure the options are set for the correct session and year.

How do I add/drop a class?

You can change your registration online until midnight the night before on-ground registration. After that time, you must come by Office of the Registrar in order to add or drop classes.

What do I need to do in order to take courses at another institution and transfer those credits back to LETU to complete my degree?

Complete the Transfer Credit Approval Form and obtain approval from your advisor and dept. chair in your major. If a course is not part of your major, the dept. chair for that course must approve also.

Correspondence courses require the signature of the V.P. of Academic Affairs.

Transfer courses require a final grade of "C" or above in order to transfer.

Final official transcripts from the other institution must be received in the Office of the Registrar before the courses can be applied to your degree requirements.

Forms found online at http://www.letu.edu/opencms/opencms/_Academics/academicRecords/forms_download.html

What do I need to do to have a course from another institution re-evaluated for possible credit at LETU?

Complete a re-evaluation form and submit it to the Office of the Registrar for processing. After the review has been processed and approval has been granted, then, the course will be applied to your degree requirements.

I need to withdraw from school. What do I need to do?

To start the process of withdrawing, you must come to the Office of the Registrar on the second floor of the library.